by TrackIt | Oct 14, 2025 | Case Studies
Challenge A global media and entertainment company needed to scale and streamline its internal content support operations. As teams across regions generated an increasing volume of media and support requests, manual ticketing and content search processes became major...
by TrackIt | Oct 13, 2025 | Blogs
Written by Lucas Marsala, DevOps Engineer at TrackIt Content delivery networks power modern digital experiences, yet each platform takes a different approach to configuration and edge logic. Fastly relies on Varnish Configuration Language (VCL) files to define edge...
by TrackIt | Oct 8, 2025 | Case Studies
Challenge A leading sports media organization sought to modernize its highlight production process by automating the extraction of key moments from long-form video content. Manual editing was proving inefficient and expensive, particularly given the large volume...
by TrackIt | Sep 29, 2025 | Blogs
Written by Tiago Valenca, Solutions Architect at TrackIt Customer expectations are evolving rapidly, with seamless, personalized experiences across multiple channels becoming the standard. Traditional contact centers often struggle with fragmented systems, lengthy...
by TrackIt | Sep 26, 2025 | Blogs
Written by Clarisse Eynard, Software Engineer at TrackIt Media organizations today face the challenge of handling vast amounts of video, image, and audio content efficiently. From ingesting raw assets to enriching them with metadata and distributing them to global...
