Supercharge Your Business with
Gen AI-Powered Workflows on AWS
From automating support operations with multi-agent LLMs to generating structured metadata and product classifications at scale, our team brings deep expertise in deploying Generative AI workflows on AWS. Whether validating early-stage concepts or scaling enterprise-grade solutions, we help media and digital businesses unlock the full potential of Gen AI—securely, efficiently, and with measurable impact.
See It In Action
GenAI Success Stories
Riot Games
Riot Games, the studio behind League of Legends, partnered with TrackIt to streamline their support operations with AI. A multi-agent generative AI workflow was implemented to streamline support operations. Incoming tickets are automatically categorized by urgency and topic, with routine issues resolved instantly. The system has significantly reduced response times and allowed human agents to focus on complex cases.
Fashion e-Retailer
A leading online fashion retailer partnered with TrackIt to automate the manual and error-prone process of assigning Harmonized System (HS) codes to products. TrackIt implemented a Generative AI-powered solution that analyzes product titles, descriptions, and images to recommend the most accurate HS codes, complete with reasoning for human validation. Built on a fully serverless AWS architecture using Amazon Bedrock, the system reduced classification time from five minutes to 15 seconds, improved compliance, and now scales effortlessly during seasonal inventory surges.
Media Organization
TrackIt implemented a generative AI chatbot for a media organization to help streamline log management. The chatbot summarizes complex logs in real time and provides targeted insights based on user queries, eliminating the need for manual data review. This has accelerated issue resolution and improved operational efficiency.
Trustworthy Gen AI, Build for the Enterprise
TrackIt builds Generative AI workflows that are secure, auditable, and explainable. Using services like Amazon Bedrock and enterprise-grade AWS infrastructure, we ensure your AI systems are not only powerful—but also governed, compliant, and production-ready.
Scale Human-Like Reasoning Without Human Bottlenecks
Whether recommending product classifications, resolving customer tickets, or generating metadata, GenAI applies contextual understanding to replicate decision-making at scale. This reduces operational load without sacrificing nuance or accuracy.
Stay Secure and In Control
Generative AI doesn’t mean giving up oversight. TrackIt builds Gen AI workflows with enterprise-grade security, role-based access controls, and built-in explainability—ensuring outputs are traceable, data stays protected, and teams remain in control of how decisions are made.
Unlock a World of GenAI Possibilities
Content Understanding at Scale
Use Gen AI to analyze hours of footage, scripts, and social posts—instantly generating tags, summaries, or highlight reels. Discover specific scenes, themes, or mentions without manual logging, and repurpose content faster across platforms.
Event-Driven Gen AI Workflows
Build media and retail automation powered by LLMs and image models—classify new assets, extract structured insights from descriptions or reviews, and generate metadata on the fly. Serverless, auto-scaling, and zero maintenance.
Intelligent Interactions & Support
Let Gen AI handle first-line support, personalize content responses, or analyze real-time sentiment across social channels. From triaging tickets to drafting replies, AI augments teams without sacrificing tone or accuracy.
Context-Aware Personalization
Deliver experiences that adapt to each user’s intent and context. Generate personalized recommendations, product messaging, or dynamic content variations—tailored across media formats and retail channels.
IT’S EASY TO GET STARTED
1. Contact
Contact us to schedule a meeting with a TrackIt Solutions Architect
2. Review
Review your requirements and receive a custom proposal
3. Development
TrackIt designs, builds, and deploys your new environment
4. Delivery
Relax with confidence and enjoy the benefits of the AWS Cloud